Privacy policy

Here's the complete extracted text from the privacy policy:

BMax Projects PVT LTD ("BMAX" or "we") takes the privacy of your information seriously. This privacy notice ("Privacy Notice") describes the types of personal information we collect from you, through our stores, other premises, website (including sub-domains and microsites) mobile applications, or other means. It describes the purposes for which we collect that personal information, the other parties with whom we may share it, and the measures we take to try and protect it. It also tells you about some of your rights and choices with respect to your personal information, and how you can contact us about our privacy practices.

You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services. By doing so you are consenting to the collection and processing of your Data (including SPDI) in accordance with the practices and policies outlined in this Privacy Notice.

Our products and services are targeted at users in India, and this Privacy Notice is intended to comply with the laws of India. If you are accessing or using the website or mobile application from an overseas location, you are requested to independently validate the impact of any applicable local laws. If you do not agree with this Privacy Notice at any time, in part or as a whole, write to our Grievance Office at the address specified below.

1. DEFINITIONS

In this Privacy Notice, the following definitions are used:

Cookies: a small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application. A cookie generally allows a website to remember your actions or preference for a certain period of time.

Data: means personal information and SPDI about you, which either directly or indirectly in combination with other information, could allow you to be identified when you visit our [stores, website and/or mobile application].

Data Protection Laws: any applicable law for the time being in force relating to the processing of Data, including the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, as amended or replaced from time to time.

Partners: select third parties (including BMAX Group Entities) with whom we have contracts or arrangements through which they may offer products or services to You or our other users, and to whom we may disclose your Data for a relevant purpose.

Service Providers: includes entities to whom we, or other BMAX Group Entities, will disclose your Data in order for them to process it for the purpose of providing services to us pursuant to written contract.

SPDI: The Data Protection Laws define sensitive personal data or information of a person as personal information about that person relating to (a) passwords; (b) financial information such as bank account credit and debit card details or other payment instrument details; (c) physical, physiological and mental health condition; (d) sexual orientation; (e) medical records and history; or (f) biometric information.

BMAX: BMAX, a company incorporated in India whose registered office is at Ranka Junction, No. 224 (old Sy No.80/3), 4th Floor, Vijinapura, Old Madras Road, K R Puram, Bangalore - 560016, India

BMAX Group Entity: BMAX Sons Private Limited, and its subsidiaries, affiliates, associate companies and joint venture companies with whom we have a contractual arrangement to, inter alia, share data for the purposes described in this Privacy Notice.

User or you: the natural person who accesses our stores, website or mobile application.

2. WHAT DATA DO WE COLLECT ABOUT YOU

BMAX collects Data for various purposes set out in this Privacy Notice. This Data includes, without limitation, the following categories:

1. Contact information: first and last name, email address, postal address, country, employer, phone number and other similar contact data.

2. Financial information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and other similar data.

3. Technical information: website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and similar technologies.

4. Transaction information: the date of the transaction, total amount, transaction history and preferences and related details.

5. Product and service information: Your account membership number, registration and payment information, and program-specific information, when you request products and/or services directly from us, or participate in marketing programs.

6. Personal information: Age, sex, date of birth, marital status, nationality, details of government identification documents provided, occupation, ethnicity, religion, travel history, or any other personal information provided in responses to surveys or questionnaires.

7. Your reviews, feedback and opinions about our products, programmes and services.

8. Loyalty programme information: your loyalty membership information, account details, profile or password details and any frequent flyer or travel partner programme affiliation.

9. Payment instrument information – through our application pages, you may choose a 3rd payment service provider of your choice for making payment and may agree to store your payment instrument details with the chosen service provider/s. The payment instrument data is managed by service provider/s.

3. HOW WE COLLECT DATA

We collect Data in the following ways:

1. Information You Give Us: We receive and store any information you enter on our website or mobile application or give us in any other way (e.g., at outlets, stores, hotels, kiosks).

2. Automatic Information We Collect: We use "cookies", pixels and similar technologies to receive and store certain types of information whenever you interact with us.

3. E-mail Communications: To help us make e-mails more relevant and interesting, we often receive a confirmation when you open e-mail from us or click on a link in the email.

4. Automatic Information We Collect from Other Websites: We receive and store certain types of information when you interact with third-party websites that use our technology or with whom we have a specific agreement.

5. Information from Other Sources: We may obtain information from other sources, such as when you authorize a third-party website to interact directly with our website or mobile application.

6. Information Previously Provided to BMAX Group Entities: Where you have shared any information previously with any of the BMAX Group Entities and have consented to the further sharing of such information.

4. DATA SHARED BY YOU

BMAX may collect your Data in several ways from your use of our stores, website or mobile application. For instance:

1. when you register with us to receive our products and/or services

2. when you conduct a transaction with us or attempt a transaction at our stores, on our website or mobile application

3. when you complete surveys conducted by or for us

4. when you elect to receive any communications (including promotional offers) from us

5. from the information gathered by your visit to our stores, website or mobile application

6. by way of correlation or inferences from information sourced from sources, which have collected or processed this data based on your consent

5. DATA THAT IS COLLECTED AUTOMATICALLY

1. We automatically collect some information when you visit our website or use our mobile application. This information helps us to make improvements to our content and navigation.

2. Our web servers or affiliates collect IP addresses, operating system details, browsing details, device details and language settings.

3. We may collect your Data automatically via Cookies, pixels and similar technologies in line with settings on your browser.

6. OUR USE OF DATA

Any or all the above Data may be required by us to:

1. carry out our obligations arising from any contract entered into between you and us

2. provide products and/or services and communicate with you

3. enable payment, billing and invoicing

4. enable BMAX Group Entities, Service Providers and Partners to offer their products and/or services

5. process, disclose, transmit, and/or share the Data with BMAX Group Entities

6. provide you with offers, personalized services and recommendations

7. operate, evaluate and improve our business

8. generate aggregated data to understand customer behaviour

9. provide privileges and benefits, marketing and promotional campaigns

10. communicate with you and customize our services

11. enforce the terms of use

12. protect against fraud and illegal activity

13. serve other purposes as authorized by applicable law

7. MINORS

Our website and mobile application do not offer products or services for use by minors. If you are under 18, you may use our website or mobile application only with the consent of a parent or guardian.

8. SHARING OF DATA

We may share your Data with:

1. Partners

2. BMAX Group Entities

3. BMAX Consumer Platform

4. Service Providers

5. When BMAX acts as a Service Provider

6. For protecting BMAX

7. Business Transfers

8. Third Parties

9. KEEPING DATA SECURE

We use technical and organisational measures to safeguard your Data and store it on secure servers.

10. RETENTION OF DATA

BMAX retains Data for as long as necessary for the use of our products and/or services or for reasonable purposes such as legal obligations, dispute resolution, and enforcing agreements.

11. YOUR RIGHTS AND CHOICES

You have rights to:

1. opt out of some collection or uses of your Data

2. change or edit information

3. receive your Data to transmit to another company

4. withdraw consent

5. lodge complaints with supervisory authorities

12. WHERE WE STORE DATA

Data is hosted on servers located in India. We may transfer Data outside India with appropriate safeguards.

13. PROCESSING YOUR DATA

We ensure Data is processed according to this Privacy Notice and applicable law through appropriate contracts with partners.

14. SECURITY

We implement standard security measures but cannot guarantee 100% security. You are responsible for keeping your account credentials confidential.

15. SEVERABILITY

Invalid provisions will be deemed deleted without affecting other provisions.

16. CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice periodically. Continued use constitutes acceptance of changes.

17. HOW TO CONTACT US

Email: connect@countrymall.in for requests regarding your personal information.

18. GRIEVANCE REDRESSAL

Contact:

Name: Radha Madhuri Karri

Email: connect@countrymall.in

Mobile: + 91 7997924666

Address: Boss Towers, 1st Floor, street no 2, Patrika nagar, Madhapur, Hyderabad - 500081, India.

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